Privacy and Data notice

We are a Data Controller under the terms of the Data Protection Act 2017 and the requirements of the EU General Data Protection Regulations.

This Privacy Notice explains what Personal Data the practice holds, why we hold and process it, who we might share it with, and your rights and freedoms under the Law.

Types of Personal Data

The practice holds personal data in the following categories:

  1. Patient clinical and health data and correspondence.
  2. Staff employment data.
  3. Contractors’ data.


Why we process Personal Data (what is the “purpose”) 

“Process” means we obtain, store, update, and archive data.

  1. Patient data is held for the purpose of providing patients with appropriate, high quality, safe and effective dental care, and treatment.
  2. Staff employment data is held in accordance with employment, taxation and pension law.
  3. Contractors’ data is held for the purpose of managing their contracts.


What is the Lawful Basis for processing Personal Data?

The Law says we must tell you this:

  1. We hold patients’ data because it is in our Legitimate Interestto do so. Without holding the data we cannot work effectively. (Also, we must hold data on previous NHS care and treatment as it is a Public Task required by law).
  2. We hold staff employment data because it is a legal obligation for us to do so.
  3. We hold contractors’ data because it is needed to fulfil a contract with us.


Who might we share your data with? 

We can only share data if it is done securely, and it is necessary to do so.

  1. Patient data may be shared with other healthcare professionals who need to be
    involved in your care (for example if we refer you to a specialist or need laboratory
    work undertaken).  Patient data may also be stored securely and encrypted for back-up purposes with our computer software suppliers who may also store it securely.
  2. Employment data will be shared with government agencies such as HMRC.


Your Rights

You have the right to:

  1. Be informed about the personal data we hold and why we hold it.
  2. Access a copy of your data that we hold by contacting us directly: we will
    acknowledge your request and supply a response within one month or sooner.
  3. Check the information we hold about you is correct and to make corrections if not.
  4. Have your data erased in certain circumstances.
  5. Transfer your data to someone else if you tell us to do so and it is safe and legal to do so.
  6. Tell us not to actively process or update your data in certain circumstances.


How long is the Personal Data stored for? 

We will store patient data for as long as we are providing care, treatment or recalling patients for further care. We will archive (that is, store it without further action) for as long as is required for legal purposes as recommended by the NHS or other trusted experts such as our medico-legal indemnity advisors.

  1. We must store employment data for six years after an employee has left.
  2. We must store contractors’ data for seven years after the contract is ended.


What if you are not happy or wish to raise a concern about our data processing? 

You can complain in the first instance to our Data Protection Officer, who is our principal clinician, Elliott Ballantyne and we will do our best to resolve the matter.  If this fails, you can complain to the Information Commissioner at www.ico.org.uk concerns or by calling 0303 123 1113.


Cookies Policy

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

How long are cookies stored for?

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies used on the Website

We use a system of classifying the different types of cookies which we use on the Website, or which may be used by third parties through other websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your device.

A list of all the types of cookies used on the Website by category is set out below.

Strictly necessary cookies

These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the Website and use its features.

Performance cookies

These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Functionality cookies

These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect will be anonymised and they cannot track your browsing activity on other websites.

Third party cookies

These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site.

For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.

The following third parties may use cookies on the site to enable their services

Google Analytics

When someone visits https://thedentalimplantclinic.com, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. For more information on their privacy policy, please visit: https://policies.google.com/privacy?hl=en-US

Contact forms

When you message us through the website, the information is stored on a secure server using Jotform. You can view their privacy policy here: https://www.jotform.com/privacy/

reCAPTCHA

We use reCAPTCHA on the website to help reduce Spam. For more information, please see Google’s Privacy Policy: https://policies.google.com/privacy

YouTube

When watching videos on our website, YouTube may record cookies to remember your language choices, amongst other things. For more information please visit: https://policies.google.com/technologies/cookies?hl=en

Links to Other Web Sites

This privacy notice does not cover the links to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.